It is advisable to always store your jewellery in its original The Gem Tree packaging or a soft pouch.
Avoid keeping all your jewellery mixed together as this could cause damage.
When dressing, jewellery should always be put on last or taken off first.
We advise regular product checks and routine cleaning. You can bring your The Gem Tree jewellery into one of our offices or workshops for complimentary cleaning at any stage. However a quick and easy, trusted alternative would be to gently wash your diamonds or jewellery in lukewarm water with dishwashing liquid. When doing so, please ensure that the sink is secure or place your precious jewellery in a bowl that cannot be knocked over. You may wish to lightly brush your jewellery with a soft toothbrush. Afterwards, dry your jewellery with a cotton or linen towel. The hot water and dishwashing liquid method works wonders to remove dirt and grease and restore your jewellery’s ultimate radiance and shine.