How do I customise my jewellery at The Gem Tree?

The Gem Tree difference is the intimate experience we offer every one of our valued customers. You are invited to deal directly with our team of highly qualified, friendly jewellers and sales people. We are here to personally guide you, helping you customise your perfect jewellery item or find your perfect stone. At The Gem Tree customisation isn’t about designing your ring by yourself on a website, but rather, it’s about the experience of dealing directly with Master Jewellers who assist and guide you with all the quality time you need. It is important to remember that you aren’t coming into a retail store with crowds of other people when you visit us at The Gem Tree. You’ll be walking into a restricted Jeweller for a one-on-one, highly exclusive experience. And what’s more, our prices are more competitive than normal Business-To-Customer Jewellery outlets.

So, once you’ve been in touch with us we’ll call you to arrange a face-to-face meeting, at your convenience, either via Skype or at our offices. During this meeting we discuss what you’d like based on your budget and preferences. Remember, our expert jewellers are here to guide you and inform you on your best options. If you already know exactly what it is you’d like, we can easily liaise over the phone or via email. The key is – we’re here to get you the diamond or jewellery you desire, at the best value for money, in the easiest and most convenient way for you.